Delta is a tool. The responsibility for what you list and how you operate falls on you. This page makes the ground rules explicit. Breaches may result in suspension or termination of your account.
Hard prohibitions
You may not use Delta to:
- List counterfeit, replica, or stolen goods.
- List items that violate the VeRO programme of any marketplace.
- List prohibited items under eBay's seller policies (e.g. weapons, drugs, regulated medical goods).
- Run multiple eBay accounts to circumvent eBay's account limits or selling restrictions.
- Send buyer messages that are spam, threatening, or unrelated to a legitimate purchase.
- Interfere with the service, attempt to reverse engineer it, or use it to attack third parties.
- Share your account credentials.
Reseller-specific guidance
Amazon-to-eBay dropshipping sits in a complicated policy area on eBay. We provide the tooling - you are responsible for staying compliant with eBay's seller policies in your region. Specifically:
- You must be the seller of record and fulfil orders yourself (Delta automates that).
- Tracking numbers must be valid and uploaded promptly. Delta automates dispatch upload.
- Buyer expectations on delivery time must match what your sourcing reality supports.
- Don't list items you can't source - oversell is an eBay policy violation.
Rate limits
Delta enforces per-tenant rate limits on scraping cadence (minimum 15 minutes) and on publishing throughput. These exist to keep your eBay account in good standing and to protect the shared scraping infrastructure.
Reporting violations
If you believe another Delta user is violating this policy, email abuse@deltapp.com with details. We investigate every report.
Enforcement
We may suspend access, terminate accounts, and withhold refunds for breaches. Severe or repeat violations result in permanent termination.