Deltapp is operated by an independent software developer established in Bulgaria (European Union). Deltapp is a tool. The responsibility for what you list and how you operate falls on you. This page makes the ground rules explicit. Breaches may result in suspension or termination of your account.
This Acceptable Use Policy forms part of, and is incorporated by reference into, our Terms of Service. A breach of this Policy is a breach of those Terms, and our suspension and termination rights under the Terms apply.
Hard prohibitions
You may not use Deltapp to:
- List counterfeit, replica, or stolen goods.
- List items that violate the VeRO programme of any marketplace.
- List prohibited items under eBay's seller policies (e.g. weapons, drugs, regulated medical goods).
- Run multiple eBay accounts to circumvent eBay's account limits or selling restrictions.
- Send buyer messages that are spam, threatening, or unrelated to a legitimate purchase.
- Interfere with the service, attempt to reverse engineer it, or use it to attack third parties.
- Share your account credentials.
No fraud, deception, or fabricated information
You must not use any part of the Service to create, submit, upload, or transmit information that is false, inaccurate, misleading, or fabricated, or that you have no reasonable basis to believe is true. This includes, without limitation, false or invalid shipment, dispatch, tracking, or delivery information; fabricated order, inventory, or fulfilment records; and any other data entered into or generated through the Service that is intended or likely to deceive a buyer, a marketplace (such as eBay or Amazon), a payment provider, a carrier, or any other person.
Several Service features can produce or transmit data on your behalf. You are responsible for ensuring that everything you create, send, or publish through the Service is accurate, truthful, and used only for its legitimate purpose. You must only mark an order as dispatched, or provide tracking or delivery details, where a genuine shipment has been or is being made and the details correspond to that actual shipment.
Proof-of-delivery tracking-number tool
Deltapp offers an optional proof-of-delivery tracking-number tool. It is off by default and is gated behind an in-app acknowledgment. You may use it only to evidence delivery against suspected fraudulent item-not-received claims. You may not use it, or any other Deltapp feature, to fabricate, misrepresent, or upload false or misleading shipment or tracking information to any buyer or marketplace. Any tracking detail you upload must correspond to a genuine dispatch to the buyer. Misuse breaches this Policy, may breach marketplace rules and applicable law, and can result in immediate termination without refund. You are solely responsible for how you use any tracking number you generate.
No infringing or unlawful listing content
You must not use the Service to copy, publish, or distribute listing content (including titles, descriptions, images, photographs, videos, logos, brand names, or other text or media) that infringes, misappropriates, or violates any third party's intellectual property or other rights, including copyright, trademark, design, patent, trade-secret, publicity, or privacy rights.
Product data made available through the Service (including data sourced from Amazon or other third parties) may be subject to the rights of its owner. You are solely responsible for confirming you have the right to use any content you list, publish, or distribute, and for complying with each marketplace's intellectual-property and image-use rules (including eBay's VeRO programme and Amazon's image rules).
No unlawful use or breach of third-party terms
You must not use the Service to violate, or to assist any person in violating, any applicable law, regulation, sanctions or export-control requirement, court order, or the rights of any third party, or to breach any agreement, policy, or terms you are bound by, including the terms, policies, and seller rules of any marketplace, payment provider, carrier, or supplier you use in connection with the Service (for example eBay and Amazon policies). You are responsible for determining whether your use of the Service is lawful in your jurisdiction and in every jurisdiction you sell into, and for holding any licences, registrations, or tax registrations your activity requires.
No infrastructure abuse or rate-limit circumvention
You must not take any action that places an unreasonable or disproportionate load on the Service or on the systems of any provider we rely on (including hosting, database, scraping, marketplace, and other third-party providers), or that is likely to disrupt, degrade, damage, disable, or overload them. You must not:
- Circumvent, disable, or interfere with any rate limit, quota, throttle, usage cap, queue, or other control we apply.
- Access the Service other than through the interfaces and methods we provide.
- Share, resell, or sub-license your access to pool usage or evade limits.
- Use the Service in any way that risks getting our shared scraping or outbound IP addresses, accounts, or API credentials rate-limited, flagged, blocked, or banned by a third party.
Data-collection and refresh capacity is a shared, finite resource, and you must use it reasonably and only for your own legitimate account activity. Deltapp throttles scraping and publishing to protect your eBay account standing and the shared scraping infrastructure. Automated price and stock checks run on a scheduled cadence (daily by default) rather than on demand.
No automated misuse or scraping of Deltapp itself
You must not access, probe, scrape, crawl, harvest, index, mirror, or copy the Service, its pages, data, or outputs using any bot, scraper, crawler, script, or other automated means except through interfaces we expressly provide for that purpose. You must not attempt to extract or compile our data, pricing, trending insights, or other content for any purpose other than your own permitted use of the Service, and you must not use the Service to build, train, or benchmark a competing product or dataset. You must not bypass, or attempt to bypass, any authentication, access control, robots restriction, or technical measure we use to protect the Service.
Reseller-specific responsibilities
Amazon-to-eBay dropshipping sits in a complicated policy area on eBay. We provide the tooling - you are responsible for staying compliant with eBay's seller policies in your region. Specifically:
- You must be the seller of record and fulfil orders yourself (Deltapp automates that).
- Tracking numbers must be valid and uploaded promptly. Deltapp automates dispatch upload.
- Buyer expectations on delivery time must match what your sourcing reality supports.
- Don't list items you can't source - oversell is an eBay policy violation.
Messaging and feedback
You are responsible for the content of any automated buyer-message templates you enable, including that they are accurate, non-deceptive, and compliant with eBay's member-to-member contact policy. Deltapp can also leave eBay feedback on your behalf on the triggers you configure. You are responsible for ensuring automated feedback complies with eBay's feedback policy, and you must not use it to manipulate feedback, leave feedback for transactions that did not occur, or trade feedback. You remain the author of any message or feedback left from your account.
Enforcement and your responsibility
We may investigate any suspected breach of this Policy and may take any action we consider appropriate, with or without notice, including issuing a warning, throttling or rate-limiting your usage, removing or disabling content or features, suspending or terminating your account or access, reporting activity to a marketplace, payment provider, carrier, or law-enforcement or regulatory authority, and pursuing any remedy available to us at law. We are not obliged to monitor use of the Service, and our failure to act on any breach does not waive our right to act on it or on any other breach. Where it is safe and lawful to do so we will usually try to warn you first, but we may act immediately where we believe there is a risk of harm to buyers, to a third party, to the Service, or to other users. We may suspend access, terminate accounts, and withhold refunds for breaches, and severe or repeat violations result in permanent termination.
You are solely responsible for your account, your listings, the data and content you create, upload, send, or publish through the Service, the orders you fulfil, and all activity carried out under your account or credentials, whether or not you authorised it. The Service provides tools and automation that act on your instructions and settings; it does not relieve you of your obligations as the seller of record or of your duty to comply with all applicable laws, marketplace and provider policies, and this Policy. You are responsible for reviewing the output of any automated feature before relying on it, and product information obtained through the Service (including scraped Amazon data) may be incomplete, out of date, or inaccurate and must be checked by you before you rely on it.
Contact for reports
Report suspected abuse or policy violations to abuse@deltapp.io with details. We investigate every report.